{"id":7345,"date":"2017-06-22T14:00:40","date_gmt":"2017-06-22T07:00:40","guid":{"rendered":"https:\/\/thitruongsi.com\/kinh-nghiem\/?p=7345"},"modified":"2017-07-03T11:57:25","modified_gmt":"2017-07-03T04:57:25","slug":"xoa-review-xau-tren-facebook-nhu-nao","status":"publish","type":"post","link":"https:\/\/thitruongsi.com\/kinh-nghiem\/xoa-review-xau-tren-facebook-nhu-nao\/","title":{"rendered":"X\u00f3a review x\u1ea5u tr\u00ean Facebook nh\u01b0 th\u1ebf n\u00e0o?"},"content":{"rendered":"<p class=\"sapo\"><strong>Reviews tr\u00ean Facebook n\u1ebfu c\u00f3 n\u1ed9i dung ti\u00eau c\u1ef1c s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn doanh nghi\u1ec7p, khi\u1ebfn kh\u00e1ch h\u00e0ng m\u1ea5t l\u00f2ng tin, t\u1ea1o \u1ea5n t\u01b0\u1ee3ng x\u1ea5u. Li\u1ec7u c\u00f4ng ty c\u00f3 th\u1ec3 x\u00f3a b\u1ecf c\u00e1c reviews ti\u00eau c\u1ef1c n\u00e0y?<\/strong><\/p>\n<p>Tr\u00ean c\u00e1c trang Facebook c\u1ee7a c\u00e1c c\u00f4ng ty, t\u1ed5 ch\u1ee9c hi\u1ec7n nay, ch\u00fang ta th\u01b0\u1eddng th\u1ea5y c\u00f3 ph\u1ea7n x\u1ebfp h\u1ea1ng \u0111\u00e1nh gi\u00e1 (reviews) c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c d\u00e0nh cho s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 th\u01b0\u01a1ng hi\u1ec7u&#8230; c\u1ee7a c\u00f4ng ty. \u1ede \u0111\u00f3, th\u00f4ng qua vi\u1ec7c cho \u0111i\u1ec3m b\u1eb1ng sao v\u00e0 b\u00ecnh lu\u1eadn, kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c s\u1ebd \u0111\u00e1nh gi\u00e1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng, th\u01b0\u01a1ng hi\u1ec7u&#8230; c\u1ee7a c\u00f4ng ty.<\/p>\n<p>T\u00ednh n\u0103ng n\u00e0y gi\u00fap c\u00e1c c\u00f4ng ty c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng nh\u1eadn x\u00e9t, \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan t\u1eeb kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c. V\u00e0 n\u00f3 l\u00e0 m\u1ed9t d\u1ea5u ki\u1ec3m ch\u1ee9ng kh\u00f4ng g\u00ec c\u00f3 th\u1ec3 t\u1ed1t h\u01a1n cho c\u00f4ng ty, n\u1ebfu c\u00f4ng ty \u0111\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5.<\/p>\n<p>Ng\u01b0\u1ee3c l\u1ea1i, m\u1ecdi chuy\u1ec7n s\u1ebd kh\u00e1 t\u1ed3i t\u1ec7 n\u1ebfu c\u00f4ng ty b\u1ecb ch\u1ea5m \u0111i\u1ec3m th\u1ea5p, hay c\u00f3 nh\u1eefng b\u00ecnh lu\u1eadn gay g\u1eaft, mang t\u00ednh ph\u00ea ph\u00e1n v\u1ec1 d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m, th\u01b0\u01a1ng hi\u1ec7u&#8230; V\u00ec \u0111a ph\u1ea7n kh\u00e1ch h\u00e0ng kh\u00e1c khi th\u1ea5y \u0111\u00e1nh gi\u00e1 x\u1ea5u v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n s\u1ebd c\u00f3 \u1ea5n t\u01b0\u1ee3ng x\u1ea5u, ph\u00e2n v\u00e2n v\u00e0 t\u1ec7 h\u01a1n l\u00e0 quy\u1ebft \u0111\u1ecbnh kh\u00f4ng mua, kh\u00f4ng d\u00f9ng, kh\u00f4ng h\u1ee3p t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty b\u1ea1n n\u1eefa&#8230;<\/p>\n<p><strong>V\u00e0 c\u00e2u h\u1ecfi m\u00e0 t\u00f4i th\u01b0\u1eddng th\u1ea5y nhi\u1ec1u v\u1ecb gi\u00e1m \u0111\u1ed1c, l\u00e3nh \u0111\u1ea1o \u0111\u1eb7t ra l\u00e0: &#8220;Li\u1ec7u c\u00f3 th\u1ec3 x\u00f3a nh\u1eefng reviews x\u1ea5u n\u00e0y kh\u00f4ng?&#8221;.<\/strong><\/p>\n<p>R\u1ea5t ti\u1ebfc, c\u00e2u tr\u1ea3 l\u1eddi l\u00e0: KH\u00d4NG TH\u1ec2!<\/p>\n<p>T\u1ea1i sao l\u1ea1i nh\u01b0 v\u1eady?<\/p>\n<p>Facebook t\u1eeb vi\u1ec7c mi\u1ec5n ph\u00ed v\u00e0 cho c\u00e1c c\u00f4ng ty tho\u1ea3i m\u00e1i \u0111\u0103ng t\u1ea3i, hi\u1ec3n th\u1ecb th\u00f4ng tin t\u1edbi kh\u00e1ch h\u00e0ng, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 like trang c\u1ee7a m\u00ecnh (k\u1ec3 c\u1ea3 b\u1eb1ng th\u1ee7 thu\u1eadt t\u0103ng like); cu\u1ed1i c\u00f9ng \u0111\u00e3 thay \u0111\u1ed5i thu\u1eadt to\u00e1n, \u0111\u1ec3 ch\u1ec9 hi\u1ec3n th\u1ecb th\u00f4ng tin c\u1ee7a c\u00f4ng ty, t\u1ed5 ch\u1ee9c t\u1edbi m\u1ed9t l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng nh\u1ea5t \u0111\u1ecbnh. Vi\u1ec7c n\u00e0y b\u00ean c\u1ea1nh l\u00fd do \u201c\u0111\u1ec3 \u00e9p bu\u1ed9c&#8221; c\u00e1c c\u00f4ng ty ph\u1ea3i chi ti\u1ec1n cho qu\u1ea3ng c\u00e1o Facebook, th\u00ec c\u00f2n m\u1ed9t l\u00fd do n\u1eefa l\u00e0: \u0110\u1ec3 ng\u01b0\u1eddi d\u00f9ng Facebook kh\u00f4ng bi ng\u1eadp l\u1ee5t b\u1edfi c\u00e1c th\u00f4ng tin, m\u00e0 nhi\u1ec1u khi h\u1ecd kh\u00f4ng quan t\u00e2m v\u00e0 bu\u1ed9c ph\u1ea3i ti\u1ebfp nh\u1eadn. \u0110i\u1ec1u n\u00e0y c\u0169ng g\u00f3p ph\u1ea7n l\u00e0m n\u00ean m\u1ed9t ph\u1ea7n uy t\u00edn c\u1ee7a Facebook v\u1edbi ch\u00ednh ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<p>V\u1eabn l\u00e0 v\u1ec1 uy t\u00edn c\u1ee7a Facebook, l\u00e0m sao \u0111\u1ec3 ng\u01b0\u1eddi d\u00f9ng tin t\u01b0\u1edfng Facebook, c\u00e1c c\u00f4ng ty, ng\u01b0\u1eddi l\u00e0m kinh doanh c\u00f3 th\u1ec3 tin t\u01b0\u1edfng ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a Facebook, v\u00e0 ph\u1ea3i b\u1ecf ti\u1ec1n cho h\u1ecd? C\u00e2u tr\u1ea3 l\u1eddi l\u00e0 Facebook c\u0169ng cung c\u1ea5p nh\u1eefng ph\u1ea7n n\u1ed9i dung b\u1ea1n h\u1ea7u nh\u01b0 s\u1ebd kh\u00f4ng th\u1ec3 can thi\u1ec7p b\u1eb1ng th\u1ee7 thu\u1eadt nh\u01b0 ph\u1ea7n Reviews, b\u1edfi n\u00f3 y\u00eau c\u1ea7u s\u1ef1 tham gia tr\u1ef1c ti\u1ebfp c\u1ee7a ch\u00ednh ng\u01b0\u1eddi s\u1eed d\u1ee5ng Facebook.<\/p>\n<p>M\u1ed9t khi c\u00f4ng ty \u0111\u00e3 b\u1eadt t\u00ednh n\u0103ng n\u00e0y tr\u00ean trang c\u1ee7a m\u00ecnh, th\u00ec c\u00f4ng ty \u0111\u00f3 ph\u1ea3i d\u00e1m ch\u1ea5p nh\u1eadn nh\u1eefng \u0111\u00e1nh gi\u00e1 reviews c\u1ea3 t\u1ed1t l\u1eabn x\u1ea5u n\u1ebfu c\u00f3. N\u00f3 s\u1ebd l\u00e0 m\u1ed9t nh\u1eefng th\u01b0\u1edbc \u0111o \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan nh\u1ea5t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty.<\/p>\n<p>V\u00ec v\u1eady, b\u1ea1n kh\u00f4ng th\u1ec3 x\u00f3a reviews d\u00f9 x\u1ea5u hay t\u1ed1t tr\u00ean trang c\u1ee7a m\u00ecnh. V\u00e0 reviews c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1eb1ng vi\u1ec7c ch\u1ea5m nhi\u1ec1u sao ho\u1eb7c ch\u1ea5m nhi\u1ec1u sao k\u00e8m b\u00ecnh lu\u1eadn t\u1ed1t \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 &#8220;x\u1ecbn&#8221; h\u01a1n r\u1ea5t nhi\u1ec1u nh\u1eefng c\u00e1i like nhi\u1ec1u khi v\u00f4 h\u1ed3n. (Facebook \u0111\u00e3 v\u00e0 \u0111ang l\u00e0m nhi\u1ec1u vi\u1ec7c kh\u00e1c \u0111\u1ec3 t\u1ea1o uy t\u00edn cho n\u1ec1n t\u1ea3ng c\u1ee7a m\u00ecnh nh\u01b0 ph\u1ea1t trang, th\u1eadm ch\u00ed kh\u00f3a v\u0129nh vi\u1ec5n c\u00e1c trang s\u1eed d\u1ee5ng th\u1ee7 thu\u1eadt t\u0103ng like \u1ea3o, videos kh\u00f4ng c\u00f3 b\u1ea3n quy\u1ec1n&#8230; )<\/p>\n<p><span class=\"IMSNoChangeStyle\"><strong>Th\u1ef1c s\u1ef1 kh\u00f4ng c\u00f2n c\u00e1ch n\u00e0o kh\u00e1c sao?<\/strong><\/span><\/p>\n<p>&#8220;C\u00e1c anh c\u00e1c ch\u1ecb th\u1ef1c s\u1ef1 kh\u00f4ng c\u00f2n c\u00e1ch n\u00e0o kh\u00e1c sao? Anh ch\u1ecb kh\u00f4ng th\u1ec3 t\u1ef1 m\u00ecnh, hay k\u00eau g\u1ecdi m\u1ecdi ng\u01b0\u1eddi trong c\u00f4ng ty v\u00e0o review, \u0111\u1ec3 \u0111\u1ea9y reviews x\u1ea5u xu\u1ed1ng sao? Anh ch\u1ecb \u0111\u00e3 l\u00e0m vi\u1ec7c t\u00f4i h\u01b0\u1edbng d\u1eabn ch\u01b0a, t\u1ea1i sao t\u00f4i v\u1eabn th\u1ea5y reviews x\u1ea5u hi\u1ec3n th\u1ecb khi t\u00f4i v\u00e0o trang?&#8221; &#8211; \u0110\u00e2y l\u00e0 m\u1ed9t lo\u1ea1t c\u00e1c c\u00e2u h\u1ecfi (th\u00f4ng th\u01b0\u1eddng l\u00e0 c\u1ee7a c\u00e1c s\u1ebfp) v\u1ec1 reviews.<\/p>\n<p>V\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y nh\u01b0 t\u00f4i \u0111\u00e3 n\u00f3i \u1edf ph\u00eda tr\u00ean: Facebook \u0111\u00e3 thay \u0111\u1ed5i thu\u1eadt to\u00e1n v\u00e0 gi\u1edd \u0111\u00e2y h\u1ea7u nh\u01b0 ch\u1ec9 cho hi\u1ec3n th\u1ecb th\u00f4ng tin c\u1ee7a nh\u1eefng ng\u01b0\u1eddi b\u1ea1n quan t\u00e2m v\u00e0 c\u00f3 t\u01b0\u01a1ng t\u00e1c tr\u00ean trang ch\u1ee7 c\u1ee7a b\u1ea1n. C\u00f3 ngh\u0129a l\u00e0, m\u1eb7c d\u00f9 trong danh s\u00e1ch b\u1ea1n b\u00e8 b\u1ea1n c\u00f3 t\u1edbi 5.000 ng\u01b0\u1eddi, nh\u01b0ng Facebook s\u1ebd ch\u1ec9 cho hi\u1ec3n th\u1ecb th\u00f4ng tin tr\u00ean trang ch\u1ee7 c\u1ee7a b\u1ea1n status c\u1ee7a v\u00e0i ng\u01b0\u1eddi, v\u00e0i ch\u1ee5c ng\u01b0\u1eddi, c\u00f9ng l\u1eafm l\u00e0 v\u00e0i tr\u0103m ng\u01b0\u1eddi b\u1ea1n th\u01b0\u1eddng xuy\u00ean quan t\u00e2m v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd. Ngo\u00e0i ra l\u00e0 v\u00e0i th\u00f4ng tin qu\u1ea3ng c\u00e1o kh\u00e1c ph\u00f9 h\u1ee3p v\u1edbi m\u1ed1i quan t\u00e2m c\u1ee7a b\u1ea1n. M\u1ea5u ch\u1ed1t hi\u1ec3n th\u1ecb th\u00f4ng tin l\u00e0 nh\u1eefng g\u00ec b\u1ea1n quan t\u00e2m ho\u1eb7c g\u1ea7n g\u0169i v\u1edbi b\u1ea1n.<\/p>\n<p>T\u01b0\u01a1ng t\u1ef1 v\u1eady, v\u1edbi \u0111\u00e1nh gi\u00e1 tr\u00ean trang c\u1ee7a m\u1ed9t c\u00f4ng ty n\u00e0o \u0111\u00f3, <strong>Facebook s\u1ebd cho hi\u1ec3n th\u1ecb nh\u1eefng \u0111\u00e1nh gi\u00e1 t\u1eeb nh\u1eefng ng\u01b0\u1eddi g\u1ea7n g\u0169i, quan t\u00e2m nh\u1ea5t v\u1edbi b\u1ea1n (ho\u1eb7c b\u1ea1n quan t\u00e2m t\u1edbi h\u1ecd)<\/strong>. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao, d\u00f9 \u0111\u1ed9i ng\u0169 l\u00e0m PR &amp; Marketing \u0111\u00e3 ra s\u1ee9c nh\u1edd h\u00e0ng ch\u1ee5c ng\u01b0\u1eddi v\u00e0o review t\u1ed1t cho c\u00f4ng ty, m\u00e0 c\u00e1c s\u1ebfp v\u00e0o trang c\u1ee7a c\u00f4ng ty m\u00ecnh v\u1eabn th\u1ea5y reviews x\u1ea5u ch\u00ecnh \u00ecnh \u1edf ngay tr\u00ean \u0111\u1ea7u.<\/p>\n<p>Th\u1ef1c t\u1ebf, n\u1ebfu \u0111\u1ec3 \u00fd, c\u00e1c b\u1ea1n s\u1ebd th\u1ea5y reviews v\u1ec1 m\u1ed9t c\u00f4ng ty \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb theo 3 c\u1ed9t: \u0110\u1ea7u ti\u00ean l\u00e0 &#8220;H\u1eefu \u00edch nh\u1ea5t&#8221;, th\u1ee9 hai l\u00e0 &#8220;G\u1ea7n \u0111\u00e2y nh\u1ea5t&#8221;, v\u00e0 th\u1ee9 3 l\u00e0 &#8220;X\u1ebfp h\u1ea1ng sao&#8221;. Nh\u1eefng reviews t\u1eeb ng\u01b0\u1eddi th\u00e2n quen v\u1edbi b\u1ea1n s\u1ebd lu\u00f4n l\u00e0 h\u1eefu \u00edch nh\u1ea5t v\u1edbi b\u1ea1n, v\u00e0 s\u1ebd lu\u00f4n \u0111\u01b0\u1ee3c x\u1ebfp tr\u00ean \u0111\u1ea7u, n\u00f3 s\u1ebd gi\u00fap b\u1ea1n l\u1ef1a ch\u1ecdn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t. Cung c\u1ea5p cho ng\u01b0\u1eddi d\u00f9ng t\u00ednh n\u0103ng n\u00e0y, Facebook c\u0169ng nh\u01b0 nhi\u1ec1u n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 kh\u00e1c, mong mu\u1ed1n g\u00e2y d\u1ef1ng l\u00f2ng tin v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p>V\u1ec1 ph\u00eda m\u00ecnh c\u00f4ng ty c\u0169ng ch\u1ec9 c\u00f3 c\u00e1ch duy nh\u1ea5t l\u00e0 kh\u00f4ng ng\u1eebng n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh th\u00f4i, <strong>ho\u1eb7c t\u1eaft t\u00ednh n\u0103ng cho kh\u00e1ch h\u00e0ng \u0111\u00e1nh gi\u00e1 tr\u00ean Facebook.<\/strong><\/p>\n<p>Tuy nhi\u00ean, m\u1ed9t tin h\u01a1i bu\u1ed3n cho c\u00e1c s\u1ebfp quy\u1ebft \u0111\u1ecbnh t\u1eaft t\u00ednh n\u0103ng b\u00ecnh lu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean Facebook, l\u00e0 hi\u1ec7n nay Google \u0111\u00e3 b\u1eadt t\u00ednh n\u0103ng cho ph\u00e9p ng\u01b0\u1eddi c\u00f3 t\u00e0i kho\u1ea3n c\u1ee7a Google b\u00ecnh lu\u1eadn, \u0111\u00e1nh gi\u00e1 v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n tr\u00ean Google. V\u00ec v\u1eady, n\u1ebfu s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n l\u00e0m kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng, th\u1eadm ch\u00ed n\u1ed5i gi\u1eadn v\u00e0 mu\u1ed1n cho to\u00e0n th\u1ec3 th\u1ebf gi\u1edbi bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3, th\u00ec b\u1ea1n c\u00f3 &#8220;ch\u1ea1y \u0111\u1eb1ng tr\u1eddi c\u0169ng kh\u00f4ng tr\u00e1nh n\u1ed5i n\u1eafng&#8221;. V\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u00e1nh gi\u00e1 x\u1ea5u c\u1ee7a kh\u00e1ch h\u00e0ng, l\u00e0 b\u1ea1n ph\u1ea3i kh\u00f4ng ng\u1eebng n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh th\u00f4i.<\/p>\n<p class=\"p-author\" style=\"text-align: right;\"><strong class=\"detail-author\">Vi\u1ec7t H\u00e0 &#8211; Chuy\u00ean vi\u00ean truy\u1ec1n th\u00f4ng, Blogger \u0111i\u1ec3m s\u00e1ch<\/strong><\/p>\n<p class=\"p-source source2\" style=\"text-align: right;\">Theo Tr\u00ed Th\u1ee9c Tr\u1ebb<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reviews tr\u00ean Facebook n\u1ebfu c\u00f3 n\u1ed9i dung ti\u00eau c\u1ef1c s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn doanh nghi\u1ec7p, khi\u1ebfn kh\u00e1ch h\u00e0ng m\u1ea5t l\u00f2ng tin, t\u1ea1o \u1ea5n t\u01b0\u1ee3ng x\u1ea5u. Li\u1ec7u c\u00f4ng ty c\u00f3 th\u1ec3 x\u00f3a b\u1ecf c\u00e1c reviews ti\u00eau c\u1ef1c n\u00e0y? 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