{"id":8306,"date":"2017-06-29T15:46:34","date_gmt":"2017-06-29T08:46:34","guid":{"rendered":"https:\/\/thitruongsi.com\/kinh-nghiem\/?p=8306"},"modified":"2017-06-29T15:46:34","modified_gmt":"2017-06-29T08:46:34","slug":"2-thu-thuat-de-khach-mua-them-khi-ho-tra-lai-hang","status":"publish","type":"post","link":"https:\/\/thitruongsi.com\/kinh-nghiem\/2-thu-thuat-de-khach-mua-them-khi-ho-tra-lai-hang\/","title":{"rendered":"2 “Thu\u0309 thu\u00e2\u0323t” \u0111\u00ea\u0309 kha\u0301ch mua th\u00eam khi ho\u0323 tra\u0309 la\u0323i ha\u0300ng"},"content":{"rendered":"

Trong ho\u1ea1t \u0111\u1ed9ng b\u00e1n l\u1ebb, kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a. D\u00f9 \u0111\u1ebfn t\u1eeb nhi\u1ec1u y\u1ebfu t\u1ed1 kh\u00e1c nhau th\u00ec v\u1eabn khi\u1ebfn c\u00e1c ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea3m th\u1ea5y lo l\u1eafng. Tuy nhi\u00ean, xe\u0301t \u01a1\u0309 m\u00f4\u0323t khi\u0301a ca\u0323nh kha\u0301c, khi kh\u00e1ch t\u00ecm b\u1ea1n \u0111\u1ed5i tr\u1ea3 l\u1ea1i h\u00e0ng cu\u0303ng ch\u00ednh l\u00e0 c\u01a1 h\u1ed9i ti\u1ebfp xu\u0301c \u0111\u1ec3 b\u1ea1n khi\u1ebfn kh\u00e1ch c\u00f3 th\u1ec3 mua th\u00eam h\u00e0ng.<\/strong><\/p>\n

1. Quy \u0111\u1ecbnh \u0111\u1ed5i tr\u1ea3 r\u00f5 r\u00e0ng<\/strong><\/h1>\n

B\u1ea3n quy \u0111\u1ecbnh n\u00e0y s\u1ebd gi\u00fap c\u1eeda h\u00e0ng d\u1ec5 d\u00e0ng x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng g\u1eb7p ph\u1ea3i trong qu\u00e1 tr\u00ecnh \u0111\u1ed5i tr\u1ea3. Trong b\u1ea3n quy \u0111\u1ecbnh c\u1ea7n ghi r\u00f5:<\/p>\n

– Nh\u1ea5n m\u1ea1nh ch\u1ec9 nh\u1eadn \u0111\u1ed5i h\u00e0ng, tr\u1ea3 h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p n\u00e0o. T\u00f9y ho\u00e0n c\u1ea3nh \u0111\u1ec3 c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i vi\u1ec7c tr\u1ea3 h\u00e0ng.<\/p>\n

– Th\u1eddi gian kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 (th\u01b0\u1eddng l\u00e0 sau 1-3 ng\u00e0y).<\/p>\n

– T\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a ph\u1ea3i c\u00f2n nguy\u00ean v\u1eb9n, gi\u1eef tem m\u00e1c, h\u00f3a \u0111\u01a1n.<\/p>\n

– M\u1ee9c gi\u00e1 cho s\u1ea3n ph\u1ea9m m\u1edbi l\u00e0 th\u1ea5p – ngang – cao h\u01a1n so v\u1edbi s\u1ea3n ph\u1ea9m c\u0169 s\u1ebd t\u00f9y v\u00e0o t\u1eebng c\u1eeda h\u00e0ng.<\/p>\n

– \u0110\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng n\u1eafm r\u00f5 v\u1ec1 quy \u0111\u1ecbnh \u0111\u1ed5i tr\u1ea3 tr\u01b0\u1edbc khi thanh to\u00e1n ho\u1eb7c c\u00f3 b\u1ea3ng h\u01b0\u1edbng d\u1eabn \u0111\u1eb7t \u1edf v\u1ecb tr\u00ed d\u1ec5 nh\u00ecn nh\u01b0 qu\u1ea7y thu ng\u00e2n.<\/p>\n

2. T\u01b0 v\u1ea5n th\u00eam<\/strong><\/h1>\n

Vi\u1ec7c b\u1ecb tr\u1ea3 l\u1ea1i h\u00e0ng kh\u00f4ng th\u1ef1c s\u1ef1 d\u1ec5 ch\u1ecbu, tuy nhi\u00ean h\u00e3y nh\u00ecn theo kh\u00eda c\u1ea1nh kh\u00e1c r\u1eb1ng \u0111\u00e2y s\u1ebd l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng chuy\u1ec3n h\u01b0\u1edbng ch\u1ecdn sang m\u1eb7t h\u00e0ng kh\u00e1c, b\u1ea1n c\u00f3 th\u1ec3 b\u00e1n \u0111\u01b0\u1ee3c m\u00f3n h\u00e0ng gi\u00e1 cao h\u01a1n ho\u1eb7c b\u00e1n nhi\u1ec1u h\u01a1n 1 m\u00f3n h\u00e0ng.<\/p>\n

\u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3, khi kh\u00e1ch mang h\u00e0ng \u0111\u1ebfn \u0111\u1ed5i tr\u1ea3, \u0111\u1eebng g\u00e2y kh\u00f3 d\u1ec5 cho h\u1ecd. Thay v\u00e0o \u0111\u00f3 n\u00ean vui v\u1ebb ti\u1ebfp nh\u1eadn h\u00e0ng h\u00f3a sau khi ki\u1ec3m tra ch\u00fang \u0111\u1ea1t y\u00eau c\u1ea7u quy \u0111\u1ecbnh. \u0110\u1eebng qu\u00ean h\u1ecfi th\u1eadt k\u0129 l\u00ed do h\u1ecd mu\u1ed1n \u0111\u1ed5i tr\u1ea3, t\u1eeb \u0111\u00f3 ch\u1ecdn c\u00e1ch t\u01b0 v\u1ea5n ph\u00f9 h\u1ee3p cho kh\u00e1ch \u0111\u1ec3 h\u1ecd ch\u1ecdn sang s\u1ea3n ph\u1ea9m kh\u00e1c.<\/p>\n

\u00a0\"2<\/p>\n

V\u00ed d\u1ee5: Kh\u00e1ch mu\u1ed1n \u0111\u1ed5i sang m\u1ed9t chi\u1ebfc qu\u1ea7n c\u1ee1 nh\u1ecf h\u01a1n, ngo\u00e0i vi\u1ec7c t\u00ecm ki\u1ebfm ch\u00ednh x\u00e1c m\u00f3n h\u00e0ng kh\u00e1ch y\u00eau c\u1ea7u h\u00e3y g\u1ee3i \u00fd \u0111\u1ec3 h\u1ecd ch\u1ecdn th\u00eam m\u1ed9t ph\u1ee5 ki\u1ec7n kh\u00e1c ph\u00f9 h\u1ee3p \u0111\u1ec3 m\u1eb7c c\u00f9ng chi\u1ebfc qu\u1ea7n \u0111\u00f3. Ho\u1eb7c s\u1ea3n ph\u1ea9m kh\u00e1ch mu\u1ed1n \u0111\u1ed5i \u0111\u00e3 h\u1ebft h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 h\u01b0\u1edbng s\u1ef1 quan t\u00e2m c\u1ee7a kh\u00e1ch sang s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng t\u1ef1, \u0111\u1ea3m b\u1ea3o v\u1ec1 phong c\u00e1ch v\u00e0 k\u00edch c\u1ee1 ph\u00f9 h\u1ee3p v\u1edbi ngo\u1ea1i h\u00ecnh v\u00e0 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

B\u1eb1ng m\u1ecdi gi\u00e1, ph\u1ea3i \u0111\u1ec3 kh\u00e1ch r\u1eddi \u0111i trong s\u1ef1 h\u00e0i l\u00f2ng v\u1ec1 vi\u1ec7c t\u00ecm \u0111\u01b0\u1ee3c m\u00f3n \u0111\u1ed3 \u01b0ng \u00fd trong c\u1eeda h\u00e0ng.<\/p>\n

Chu\u0301c ba\u0323n a\u0301p du\u0323ng tha\u0300nh c\u00f4ng!<\/em><\/strong><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Trong ho\u1ea1t \u0111\u1ed9ng b\u00e1n l\u1ebb, kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a. D\u00f9 \u0111\u1ebfn t\u1eeb nhi\u1ec1u y\u1ebfu t\u1ed1 kh\u00e1c nhau th\u00ec v\u1eabn khi\u1ebfn c\u00e1c ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea3m th\u1ea5y lo l\u1eafng. Tuy nhi\u00ean, xe\u0301t \u01a1\u0309 m\u00f4\u0323t khi\u0301a ca\u0323nh kha\u0301c, khi kh\u00e1ch t\u00ecm b\u1ea1n \u0111\u1ed5i tr\u1ea3 l\u1ea1i h\u00e0ng cu\u0303ng ch\u00ednh …<\/p>\n","protected":false},"author":3,"featured_media":8308,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,27,47],"tags":[],"class_list":["post-8306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ban-le","category-khach-hang-mua-le","category-quan-ly"],"yoast_head":"\n2 "Thu\u0309 thu\u00e2\u0323t" \u0111\u00ea\u0309 kha\u0301ch mua th\u00eam khi ho\u0323 tra\u0309 la\u0323i ha\u0300ng - Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thitruongsi.com\/kinh-nghiem\/2-thu-thuat-de-khach-mua-them-khi-ho-tra-lai-hang\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2 "Thu\u0309 thu\u00e2\u0323t" \u0111\u00ea\u0309 kha\u0301ch mua th\u00eam khi ho\u0323 tra\u0309 la\u0323i ha\u0300ng - Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 Blog\" \/>\n<meta property=\"og:description\" content=\"Trong ho\u1ea1t \u0111\u1ed9ng b\u00e1n l\u1ebb, kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a. D\u00f9 \u0111\u1ebfn t\u1eeb nhi\u1ec1u y\u1ebfu t\u1ed1 kh\u00e1c nhau th\u00ec v\u1eabn khi\u1ebfn c\u00e1c ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea3m th\u1ea5y lo l\u1eafng. 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