{"id":1034,"date":"2022-11-15T10:06:14","date_gmt":"2022-11-15T03:06:14","guid":{"rendered":"https:\/\/thitruongsi.com\/pages\/?post_type=docs&p=1034"},"modified":"2024-08-20T10:03:30","modified_gmt":"2024-08-20T03:03:30","slug":"dropship-chinh-sach-doi-tra-san-pham","status":"publish","type":"docs","link":"https:\/\/thitruongsi.com\/pages\/docs\/dropship-chinh-sach-doi-tra-san-pham","title":{"rendered":"[Dropship] Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m"},"content":{"rendered":"\n

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2<\/h2>\n\n\n\n

Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 nh\u1eefng C\u1ed9ng T\u00e1c Vi\u00ean (sau \u0111\u00e2y g\u1ecdi l\u00e0 CTV<\/strong><\/em>)\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV \u0111\u00e3 mua h\u00e0ng t\u1ea1i \u1ee9ng d\u1ee5ng TTS Dropship (Thu\u1ed9c s\u00e0n TM\u0110T Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 – Cty C\u1ed5 Ph\u1ea7n D\u1ecbch V\u1ee5 TTS), nh\u01b0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 c\u00f3 nhu c\u1ea7u \u0111\u1ed5i tr\u1ea3 l\u1ea1i h\u00e0ng.<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p nhu c\u1ea7u \u0111\u1ed5i tr\u1ea3 c\u1ee7a CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV kh\u00f4ng n\u1eb1m trong ph\u1ea1m vi ch\u00ednh s\u00e1ch th\u00ec Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 s\u1ebd h\u1ed7 tr\u1ee3 x\u1eed l\u00fd ri\u00eang cho t\u1eebng tr\u01b0\u1eddng h\u1ee3p c\u1ee5 th\u1ec3.<\/p>\n\n\n\n

Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u00e1n t\u1ea1i \u1ee9ng d\u1ee5ng TTS Dropship l\u00e0 s\u1ea3n ph\u1ea9m m\u1edbi v\u00e0 100% ch\u00ednh h\u00e3ng. Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV nh\u1eadn \u0111\u01b0\u1ee3c c\u00f3 khi\u1ebfm khuy\u1ebft, h\u01b0 h\u1ecfng ho\u1eb7c kh\u00f4ng nh\u01b0 m\u00f4 t\u1ea3, Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 cam k\u1ebft b\u1ea3o v\u1ec7 CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV b\u1eb1ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 b\u1ea3o h\u00e0nh nh\u01b0 sau:<\/p>\n\n\n\n

1. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/h3>\n\n\n\n

– S\u1ea3n ph\u1ea9m c\u00f3 l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t (H\u1ecfng h\u00f3c, v\u1ee1 n\u00e1t, l\u1ed7i k\u1ef9 thu\u1eadt,\u2026v.v)
– S\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.
– S\u1ea3n ph\u1ea9m \u0111\u00e3 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng.
– S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang v\u1edbi y\u00eau c\u1ea7u \u0111\u1eb7t h\u00e0ng c\u1ee7a CTV do Nh\u00e0 cung c\u1ea5p c\u1ee7a TTS Dropship g\u1eedi sai s\u1ea3n ph\u1ea9m nh\u01b0 sai k\u00edch c\u1ee1, sai m\u00e0u s\u1eafc, thu\u1ed9c t\u00ednh kh\u00e1c.
– S\u1ea3n ph\u1ea9m m\u00e0 Kh\u00e1ch h\u00e0ng c\u1ee7a CTV nh\u1eadn \u0111\u01b0\u1ee3c c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t m\u1ed9t c\u00e1ch r\u00f5 r\u1ec7t so v\u1edbi th\u00f4ng tin m\u00e0 TTS Dropship cung c\u1ea5p trong m\u1ee5c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m.
– S\u1ea3n ph\u1ea9m l\u00e0 h\u00e0ng gi\u1ea3\/ h\u00e0ng nh\u00e1i.<\/p>\n\n\n\n

2. \u0110i\u1ec1u ki\u1ec7n ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/h3>\n\n\n\n

CTV \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u0111\u1ed5i l\u1ea1i h\u00e0ng h\u00f3a \u0111\u00e3 \u0111\u1eb7t t\u1ea1i TTS Dropship trong th\u1eddi h\u1ea1n 07 (b\u1ea3y) ng\u00e0y (bao g\u1ed3m c\u1ea3 Th\u1ee9 7, Ch\u1ee7 Nh\u1eadt) k\u1ec3 t\u1eeb khi CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m t\u1eeb nh\u00e2n vi\u00ean giao h\u00e0ng v\u00e0 th\u1ecfa m\u00e3n c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau \u0111\u00e2y:<\/p>\n\n\n\n

– S\u1ea3n ph\u1ea9m c\u00f2n \u0111\u1ea7y \u0111\u1ee7 tem, m\u00e1c, h\u00f3a \u0111\u01a1n, ch\u01b0a c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e3 qua s\u1eed d\u1ee5ng, ho\u00e0n tr\u1ea3 c\u1ea3 ph\u1ee5 ki\u1ec7n v\u00e0 qu\u00e0 t\u1eb7ng (n\u1ebfu c\u00f3).<\/p>\n\n\n\n

CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7:<\/strong>
– Video ch\u1ee9ng minh s\u1ea3n ph\u1ea9m l\u1ed7i, h\u1ecfng ngay khi nh\u1eadn h\u00e0ng.
– C\u00e1c ch\u1ee9ng t\u1eeb k\u00e8m theo bi\u00ean nh\u1eadn, h\u00f3a \u0111\u01a1n, phi\u1ebfu giao h\u00e0ng, phi\u1ebfu b\u1ea3o h\u00e0nh, catalogue (n\u1ebfu c\u00f3)… \u0111\u1ec3 ch\u1ee9ng minh s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c mua t\u1ea1i TTS Dropship.
– \u0110\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m l\u00e0 h\u00e0ng gi\u1ea3\/ h\u00e0ng nh\u00e1i, ngo\u00e0i nh\u1eefng \u0111i\u1ec1u ki\u1ec7n tr\u00ean CTV c\u1ea7n cung c\u1ea5p th\u00eam nh\u1eefng ch\u1ee9ng c\u1ee9 ch\u1ee9ng minh s\u1ea3n ph\u1ea9m l\u00e0 h\u00e0ng gi\u1ea3\/ h\u00e0ng nh\u00e1i.<\/p>\n\n\n\n

L\u01b0u \u00fd: <\/em>CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV \u0111\u01b0\u1ee3c xem h\u00e0ng tr\u01b0\u1edbc khi thanh to\u00e1n. Do v\u1eady \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a m\u00ecnh, CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV n\u00ean \u0111\u1ed3ng ki\u1ec3m c\u00f9ng v\u1edbi b\u01b0u t\u00e1 ngay khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng. N\u1ebfu c\u00f3 v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh, CTV li\u00ean h\u1ec7 ngay t\u1edbi s\u1ed1 hotline c\u1ee7a TTS Dropship: 1900 6074 \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft nhanh nh\u1ea5t.<\/p>\n\n\n\n

3. C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/h3>\n\n\n\n

– S\u1ea3n ph\u1ea9m \u0111\u00e3 qu\u00e1 h\u1ea1n \u0111\u1ed5i tr\u1ea3 07 (b\u1ea3y) ng\u00e0y (bao g\u1ed3m Th\u1ee9 7, Ch\u1ee7 Nh\u1eadt) theo quy \u0111\u1ecbnh.
– \u0110\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ed3ng ki\u1ec3m.
– Kh\u00f4ng c\u00f3 video ch\u1ee9ng minh s\u1ea3n ph\u1ea9m l\u1ed7i ngay khi nh\u1eadn.
– S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c mua t\u1eeb TTS Dropship.
– S\u1ea3n ph\u1ea9m qu\u00e0 t\u1eb7ng, s\u1ea3n ph\u1ea9m trong ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1 \u0111\u1eb7c bi\u1ec7t.
– S\u1ea3n ph\u1ea9m \u0111\u00e3 b\u1ecb b\u00f3c tem nh\u00e3n, seal (n\u1ebfu c\u00f3), kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n ho\u1eb7c \u0111\u00e3 b\u1ecb s\u1eed d\u1ee5ng.
– Bao b\u00ec, v\u1ecf h\u1ed9p s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng, tr\u1ea7y x\u01b0\u1edbc, m\u00f3p m\u00e9o do l\u1ed7i t\u1eeb ph\u00eda CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV.
– Kh\u00f4ng ch\u1ee9ng minh \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m l\u00e0 h\u00e0ng gi\u1ea3, l\u1ed7i v\u00e0 h\u01b0 h\u1ecfng do nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n\n\n\n

4. Th\u1ee7 t\u1ee5c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/h3>\n\n\n\n

B\u01b0\u1edbc 1: <\/strong>CTV quay phim, ho\u1eb7c y\u00eau c\u1ea7u Kh\u00e1ch h\u00e0ng c\u1ee7a CTV quay phim s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u1ed5i tr\u1ea3.
B\u01b0\u1edbc 2: <\/strong>V\u00e0o chi ti\u1ebft \u0111\u01a1n h\u00e0ng c\u1ea7n \u0111\u1ed5i tr\u1ea3, g\u1eedi y\u00eau c\u1ea7u Tr\u1ee3 gi\u00fap > Y\u00eau c\u1ea7u \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng v\u00e0 \u0111i\u1ec1n chi ti\u1ebft n\u1ed9i dung, h\u00ecnh \u1ea3nh, video li\u00ean quan.
B\u01b0\u1edbc 3:<\/strong> B\u1ed9 ph\u1eadn CSKH c\u1ee7a Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 s\u1ebd l\u00e0m vi\u1ec7c v\u1edbi Nh\u00e0 cung c\u1ea5p \u0111\u1ec3 th\u00f4ng b\u00e1o v\u1ec1 t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m m\u00e0 CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV c\u1ea7n \u0111\u1ed5i\/tr\u1ea3.
B\u01b0\u1edbc 4:<\/strong> Sau khi c\u00f3 x\u00e1c nh\u1eadn c\u1ee7a Nh\u00e0 cung c\u1ea5p, b\u1ed9 ph\u1eadn CSKH c\u1ee7a Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 s\u1ebd th\u00f4ng b\u00e1o v\u1edbi CTV trong ph\u1ea7n Th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c \u0111\u1ed5i tr\u1ea3 h\u00e0ng s\u1ea3n ph\u1ea9m v\u00e0 ti\u1ebfn h\u00e0nh th\u1ee7 t\u1ee5c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m cho CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV. Th\u1eddi gian \u0111\u1ed5i tr\u1ea3 h\u00e0ng l\u00e0 trong v\u00f2ng 07-15 ng\u00e0y l\u00e0m vi\u1ec7c (kh\u00f4ng t\u00ednh th\u1ee9 b\u1ea3y, ch\u1ee7 nh\u1eadt v\u00e0 ng\u00e0y ngh\u1ec9 l\u1ec5 theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt).<\/p>\n\n\n\n

5. C\u00e1c chi ph\u00ed kh\u00e1c<\/strong><\/h3>\n\n\n\n

Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 s\u1ebd ch\u1ecbu chi ph\u00ed v\u1eadn chuy\u1ec3n li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u1ed5i tr\u1ea3 n\u1ebfu s\u1ea3n ph\u1ea9m thu\u1ed9c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 theo quy \u0111\u1ecbnh.<\/p>\n\n\n\n

Tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u1ed5i tr\u1ea3 h\u1ebft h\u00e0ng, CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV \u0111\u01b0\u1ee3c \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c cao h\u01a1n so v\u1edbi s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 (CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV vui l\u00f2ng thanh to\u00e1n ph\u1ea7n ch\u00eanh l\u1ec7ch<\/strong> c\u1ee7a s\u1ea3n ph\u1ea9m c\u00f3 gi\u00e1 tr\u1ecb cao h\u01a1n).<\/p>\n\n\n\n

L\u01b0u \u00fd: \u0110\u1ed1i v\u1edbi nh\u1eefng tr\u01b0\u1eddng h\u1ee3p Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 x\u00e1c nh\u1eadn ho\u00e0n ti\u1ec1n v\u00e0 CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m, Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 s\u1ebd chuy\u1ec3n kho\u1ea3n 100% gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m m\u00e0 CTV\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV \u0111\u00e3 thanh to\u00e1n.<\/p>\n\n\n\n

Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y 15\/11\/2022<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 nh\u1eefng C\u1ed9ng T\u00e1c Vi\u00ean (sau \u0111\u00e2y g\u1ecdi l\u00e0 CTV)\/Kh\u00e1ch h\u00e0ng c\u1ee7a CTV \u0111\u00e3 mua h\u00e0ng t\u1ea1i \u1ee9ng d\u1ee5ng TTS Dropship (Thu\u1ed9c s\u00e0n TM\u0110T Th\u1ecb Tr\u01b0\u1eddng S\u1ec9 – Cty C\u1ed5 Ph\u1ea7n D\u1ecbch V\u1ee5 TTS), nh\u01b0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 c\u00f3 nhu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":""},"doc_category":[26,13],"doc_tag":[],"yoast_head":"\n[Dropship] Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m - Th\u1ecb Tr\u01b0\u1eddng S\u1ec9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thitruongsi.com\/pages\/docs\/dropship-chinh-sach-doi-tra-san-pham\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Dropship] Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m - 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